Privacy policy

At Lunarisca, we place the highest value on your privacy and are fully committed to safeguarding your personal information. This Privacy Policy explains in detail how we collect, use, store, process, and protect your data, as well as the rights you have regarding the personal information you choose to share with us.

By accessing our website, creating an account, or using any of our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

Personal Information We Collect

When you interact with Lunarisca—such as creating an account, placing an order, subscribing to our newsletter, or contacting customer support—we may collect personal information including, but not limited to:

• Full name

• Shipping and billing address

• Email address

• Phone number

• Date of birth

• Payment details (processed securely via third-party providers)

• Browsing behavior and preferences (via cookies and analytics tools)

All personal data you provide is collected and controlled exclusively by Lunarisca. We do not sell, rent, or trade your personal information to third parties. Information may only be shared with trusted service providers when necessary to fulfill orders, process payments, deliver shipments, or comply with legal obligations.

How We Use Your Personal Information

Your personal data is used strictly for legitimate and transparent business purposes, including:

• Processing and fulfilling your orders efficiently

• Managing your account and order history

• Providing customer support and after-sales service

• Sending order confirmations, shipping updates, and service notifications

• Communicating promotions, special offers, and brand updates (only if you opt in)

• Improving our website functionality, product selection, and overall user experience through analytics

• Preventing fraud and ensuring transaction security

We are committed to using your data responsibly to enhance personalization, convenience, and security throughout your shopping experience.

Cookies & Tracking Technologies

Lunarisca uses cookies and similar technologies to:

• Improve website performance and functionality

• Remember your preferences and settings

• Analyze traffic and user behavior

• Deliver a more personalized browsing experience

You may manage or disable cookies through your browser settings at any time.

Data Retention & Security

Lunarisca retains your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

We implement industry-standard security measures—including encryption, secure servers, and access controls—to protect your data from unauthorized access, misuse, alteration, or disclosure.

Once your personal data is no longer required, it is securely deleted or anonymized in accordance with applicable laws and best practices.

Your Rights

You have full control over your personal data. At any time, you may:

• Request access to the personal information we hold about you

• Request corrections to inaccurate or incomplete data

• Request deletion of your personal information (subject to legal or contractual obligations)

• Withdraw consent for marketing communications at any time

• Request information about how your data is processed

We are committed to handling all privacy-related requests promptly, transparently, and in compliance with applicable data protection regulations.

Third-Party Services

To provide a seamless shopping experience, Lunarisca may use trusted third-party partners (such as payment processors and logistics providers). These partners are obligated to protect your data and use it only for the intended service purposes.

Policy Updates

Lunarisca reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:

Lunarisca
Address: 1267 Martin Street, Nashville, Tennessee, United States